Refund policy
48-Hour
Return Policy
You have 48 hours after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unused and in its original packaging. You will also need your receipt or proof of purchase.
To start a return, contact Airmatic Compressors at sales@airmatic-compressors.co.uk .
Returns must be sent to Airmatic Compressors, Wellington Street, Bury, BL8 2BD.
Return Costs
You are responsible for organising the return and for any return expenses incurred.
If an item is returned because of customer error, such as an incorrectly ordered product, a 20% handling fee will be deducted from the returned funds together with our supplier carriage charge of £17.50.
Damages
& Issues
Please inspect your order upon receipt and contact Airmatic Compressors immediately if the item is defective, damaged or incorrect, so that we can evaluate the issue and work with you to resolve it.
Exceptions /
Non-Returnable
Items
Certain types of items cannot be returned. We do not accept returns for hazardous materials, flammable liquids or gases. Please contact us if you have questions or concerns about a specific item.
We cannot accept returns on sale items or gift cards.
Special-order and non-stock items are non-returnable and non-refundable.
Exchanges
The fastest way to receive the item you want is to return the item you currently have. Once the return has been accepted, place a separate purchase for the replacement item.
Refunds
Once your return has been received and inspected, we will notify you and confirm whether your refund has been approved.
If approved, the refund will automatically be issued to your original payment method within 20 business days. Please allow additional time for your bank or credit card provider to process and post the refund.
If more than 25 business days have passed since your refund was approved, please contact sales@airmatic-compressors.co.uk .
Need help with a return?
Our team is here to make the process as straightforward as possible.